Shipping Policy
Please keep in mind that our shipping time estimates for all orders do not include order processing time. Once you place your order and receive a confirmation email, your order will be shipped approximately 1-2 business days later. This excludes pre-orders and holiday specials.
Generally we will use orders for orders with an order amount of over 100 $ USD, but we usually use ordinary logistics methods, usually 6-15 days arrive after ordering. If you need a special fast logistics service, contact us by email CustomService@sallyjewelry.com
Return & Exchanges Freight requires buyers to bear.
To find out if we ship to your country, please click on the flag icon at the top of our homepage. If your country is listed in the drop-down menu, you can select it to see the shipping options available in your area. All available shipping options and their associated costs will also appear in your shopping cart and checkout pages before you place an order. If you do not see your country listed below, it does not necessarily mean that we will not ship to you.
We ship all orders from the state of China. We currently ship everywhere in the United States, as well as over 20 countries worldwide.
At this time, we do not ship to the following countries:
To find out if we ship to your country, click on the flag icon located at the top of our home page. If your country is listed in the drop-down menu, you can select it to view the site in your currency. If your country is not listed, we do not ship there yet (but hope to in the future).
If the flag icon is not appearing, we recommend using Google Chrome as your browser. Please note that while we may permit shipping to certain countries outside the United States, the available products will depend on customs restrictions in that country.
Need help?
Visit our FAQ page or send us an email.