We accept returns of all products with original tags and packaging, either online or in-store, within 30 days of delivery. Within 6 months, any jewelry product has discoloration or drilling (excluding human damage), we are allowed to exchange new replacement. The buyer needs to bear all the freight expenses.

Final Sale Products---All Last Chance products are final sale at the time of purchase and are not exchangeable or returnable.

All returns are subject to a restocking fee, which varies based on the return shipping cost. All returns are subject to the cost of your return shipping label,The cost of this label will depend on where the order was originally sent, which will be deducted from the total refund amount . It can take up to 30 days for our team to process a refund for any international order.

Jewelry Sets and Gift Sets---If you purchased a jewelry set, you can choose to return the entire set or individual products within the set. When returning individual products, we will refund a pro-rated portion of the product to your original form of payment. If you purchased a gift set, you must return all products in the set to receive a refund.

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